(Last updated: January 2025)
Introduction
Welcome to the Privacy Policy of Xiaosuan Intelligent Technology Co., Ltd. Xiaosuan Intelligent Technology Co., Ltd provides and controls our platform, official website, and any related features and services. We take the protection of users' (hereinafter referred to as "users" or "you") personal information and privacy very seriously.
We are committed to protecting all users' personal information and privacy in accordance with applicable global privacy laws. To provide you with more accurate, personalized services and a safer internet environment, we have clarified the principles for collecting, using, providing, storing, and protecting your personal information based on relevant international and local laws, regulations, and technical specifications, and further defined your rights regarding your personal information.
This policy is closely related to your use of our platform or services. When you download, install, launch, browse, register, log in, or use our services, we will process and protect your personal information in accordance with this policy. We strive to explain the technical terms involved in this policy clearly and concisely for your understanding.
Special Reminder for Minors: We have specifically established protection clauses for minors (especially children under 13 years old) on our page (in bold), and we ask you to read them carefully.
Important Notice
Please read and fully understand this policy before using or continuing to use our products and services, and make appropriate choices according to the guidance of this policy when necessary. If you do not agree with the contents of this policy, it may lead to our products or services not functioning properly or failing to meet expected service outcomes. You should immediately stop accessing/using our products and services.
You acknowledge and confirm that if you check "agree" to this privacy policy and use our services, it indicates your agreement for us to process your personal information in accordance with this privacy policy.
Please note that this policy only applies to the information we collect while providing services through the platform and does not apply to information collected by third parties entering the platform to provide products or services to you.
About Us
This policy outlines the basis on which we process any personal data we collect from you or that you provide to us. If you have any questions about how we use your personal data, please contact us at
[email protected].
To fulfill our legal obligations and, when necessary, to protect public interests or the vital interests of users and others, we may use your data to help us prevent and respond to abuse, fraud, illegal activities, and other potentially harmful content.
Exceptions to Authorized Consent
According to relevant laws and regulations, we may collect and use some necessary personal information without your authorization in the following situations:
Information related to our legal and regulatory obligations;
Information directly related to national security and defense;
Information directly related to public safety, public health, and major public interests;
Information directly related to criminal investigations, prosecutions, trials, and enforcement of judgments;
Information necessary to protect your or others' life, property, and other significant legal rights but difficult to obtain your consent;
Your personal information disclosed to the public;
Your personal information collected from legally disclosed sources: information collected from legitimate news reports, government information disclosures, and related channels;
Information necessary for you to enter into a network agreement or contract with the platform;
Information necessary to maintain the safe and stable operation of our products and/or services: this information is used to detect and address product or service faults and related issues;
Other situations as stipulated by laws and regulations.
How We Share, Transfer, and Disclose Your Personal Information
Sharing:
We allow third parties (including service providers) to process personal information to provide customer support and manage our community, subject to the following conditions:
We have obtained your explicit consent in advance;
This matter was initiated by you;
Provided in accordance with applicable laws or mandatory requirements from government departments;
You understand and acknowledge that to provide you with more complete and quality products and services, we may authorize our business partners to provide certain services to you. In this case, we may share some of your personal information with partners to provide better customer service and user experience. Please note that we will only share your personal information for legitimate, lawful, necessary, specific, and clear purposes, and we will only share your personal information as necessary to provide services. We will conduct security assessments and processing of the output format, flow, and usage of information data to ensure data security. At the same time, we will strictly supervise and manage our partners. Once we discover that they violate regulations in processing your personal information, we will immediately terminate cooperation with them and hold them legally accountable.
Protection
To ensure the security of your personal information, we will take various security measures in accordance with industry standards to protect your personal information and minimize the risk of destruction, theft, leakage, unauthorized access, disclosure, and alteration of your personal information. We will actively establish a data classification and grading system, data security management standards, and data security development standards to manage and regulate the storage and use of your personal information, ensuring that we do not collect personal information unrelated to our services.
Underage User Protection
Underage users should carefully read the following terms under the supervision of their guardians, who will decide whether to accept this policy after fully understanding it:
Users under 16 years old (especially children under 13 years old) should read this agreement and use the related services under the supervision, guidance, and consent of their guardians.
We take the protection of underage users' personal information very seriously. When underage users fill in personal information, they should strengthen their personal protection awareness, be cautious, and correctly use the related services under the guidance of their guardians.
We will ensure the confidentiality and security of underage users' information in accordance with relevant laws, regulations, and this policy. If we discover that we have collected personal information from underage users without prior verifiable parental or guardian consent, we will promptly delete the relevant data.
How We Update Our Privacy Policy
We reserve the right to update or modify this policy at any time. These updates and modifications will become part of this policy and have the same effect as this policy. We will not reduce your rights under this policy during its current validity period without your explicit consent. If this policy is updated, we will notify you of any modifications through APP client push notifications or other reasonable means to keep you informed.
How to Contact Us
If you wish to file a complaint about how we handle your personal information, please contact us at [email protected], and we will address your request as soon as possible. This does not affect your right to lodge a complaint with data protection authorities. If you have any suggestions or questions regarding personal information protection or this policy, you can contact us through the following means. We will review the issues as soon as possible and reply within 15 working days after verifying your user identity. For questions regarding this policy, please send your opinions and requests to:
Other
You have the right to lodge a complaint with data protection regulatory authorities. We take the protection of user privacy very seriously. If you have any comments or suggestions for us, please send them to us. We are happy to communicate with you and resolve your concerns. If there are any disputes regarding privacy protection between us, you can find ways to resolve the dispute through the Terms of Service.